Caring about every journey
Our drivers and couriers go beyond. We are meticulous about our journey planning; we navigate around any delays and can advise how long a journey will take. Whether you book a passenger car or use our courier service, we know you are relying on us. That’s why we do absolutely everything with absolute care.
Our approach to the Coronavirus (COVID-19)
We would like to reassure you that the wellbeing of our customers, employees, riders and drivers is our top priority and we have taken the following approach to avoid the spread of coronavirus (COVID-19) within our operations.
We are closely monitoring and adhering to UK Government guidance
Guidelines suggest the risk level is now high, but we continue to operate as normal whilst implementing best practice across our operations.
We appreciate that you may still need to travel, and we are ready to help you arrive at your destination, reliably and safely as we have been doing for the past 53 years.
Sharing Advice to Remain Healthy
We are continuing to emphasise to our employees, riders and drivers the importance of adopting thorough respiratory and hand hygiene practices and providing the necessary resources such as washing facilities, hand sanitisers and tissues at our facilities.
We are advising employees, riders and drivers of the symptoms of the virus and the requirement to contact NHS 111 and to notify us if they develop symptoms associated with coronavirus, have been in close contact with someone with coronavirus or have been to a country with a high risk of coronavirus.
Anyone with a continuous cough or a high temperature are being told to self-isolate for 7 days.
We understand you may be relying more on deliveries during this time and you can request that items are left at your door on in a safe place when you book with us. If you are in self isolation, we would also ask that you let us know at the point of booking.
Cleanliness of Passenger Vehicles
Our drivers are fully aware of our infection control policy and are being advised to wipe down hard surfaces including door handles as much as possible and we hold contracts with cleaning companies for deep cleans if required.
Helping affected staff and drivers
We have a team available 24/7 to support our teams and in the event anyone needs to self-isolate and will be helping them financially wherever we can.
We have robust internal business continuity contingency plans in place which we are putting into practice and are separating our essential and non-essential teams in order to control any spread and ensure that we remain fully operations 24/7.
Thank you for doing your part to keep everyone safe by supporting one another. If you have any questions or concerns, please do not hesitate to contact us at CS@glh.co.uk
Meet our drivers
Our drivers are the best around, but don’t take our word for it…
"Monday morning trips to the airport are never fraught with rush hour panic, as the driver weaves through deserted backstreets."Georgina Wistow
"All their staff are polite and helpful when booking. Timing is never an issue and their level of communication is ten out of ten."Roya Habashi
Receptionist, Diesel (London) Ltd
"They work hard to find solutions for me and are happy to discuss various booking options. Their couriers are never late."Annie Waugh
The Ambassadors Theatre Group
"Our busy work schedule relies on expert coordination of thousands of journeys per month – GLH excel at organisation and teamwork."David Gregory
"I am delighted with the exceptional service GLH provides for my disabled students – otherwise attending lectures would be impossible."Alexios Gennaris
"We wouldn’t use anyone else; they react brilliantly to our demanding and ever changing needs."Emily Sparling
Office Manager, Curious London